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REFUND AND CANCELLATION POLICY

CANCELLATION

You have the flexibility to cancel your subscription at your convenience. This can be done through either of the following methods:

Online Cancellation

To cancel your subscription online, simply log into your account on our app and navigate to "Subscription" section. There, you will find an option to cancel your subscription. Follow the on-screen instructions to complete the cancellation process. Your cancellation will take effect at the conclusion of your current paid term.

Contact Us: Alternatively, if you prefer to cancel your subscription by speaking with a representative, please reach out to us using the contact information provided below:

  • Email: Send an email to info@www.geta.ai with the subject line "Subscription Cancellation Request." Please include your account details, such as your username, email id or account number, in the email body.

Upon receipt of your cancellation request, we will initiate the cancellation procedure, and your subscription will be terminated at the end of your current paid term. You will not incur any additional charges beyond this point.

REFUNDS

If you find yourself unsatisfied with our services, we value your feedback and will strive to address your concerns promptly. However, please note that we do not typically offer refunds for subscriptions that have already been billed. We encourage you to contact us to discuss your concerns so that we can work towards a satisfactory resolution.

We appreciate your understanding of our cancellation and refund policy, and we are committed to providing you with the best possible service. If you have any questions or require further assistance, do not hesitate to reach out to our customer support team using the contact details provided above.

Thank you for choosing Geta.ai for your subscription needs.